Promoter API

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    Promoter.io

    Welcome to the Help Center and API Documentation. You'll find comprehensive documentation to help you start working with Promoter as quickly as possible.

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    Best Practices and Tips

    • Basics of NPS Before Sending Surveys
    • Sending your first surveys
    • Survey Template Suggestions
    • Tips for Creating Tags
    • Tips for Handling Feedback
    • Deliverability Settings
    • When to create more than one campaign

    Campaign Settings

    • Choosing a Contact Source
    • Choosing an Email Template
    • Contact List Selection
    • Send Time Options
    • Recurring Options
    • Additional Options
    • Survey Statuses
    • Edit campaign name
    • Ending a campaign
    • Send more surveys in a CSV campaign

    Campaign Dashboards

    • Dashboard Overview
    • Filter by contact attributes
    • Organization Dashboard
    • Export campaign data

    Contacts and Lists

    • Contact Attributes
    • Uploading contacts by CSV
    • Adding contacts to an existing list
    • Viewing a contact's profile
    • Bounced or unsubscribed contacts
    • Unsubscribe a contact

    Email Templates

    • Email and Thank You pages
    • Available languages
    • Employee (eNPS) templates

    Handling Feedback

    • Follow-up Actions
    • Delete feedback
    • Common Replies
    • Hot keys for following-up

    Tags and Trends

    • Creating and applying tags
    • Trend Analysis
    • Tag Management

    Account Settings

    • Invite Members
    • Billing History
    • Deliverability Settings
    • Cancelling your account
    • Setting your timezone
    • Survey Throttle
    • Current User of SendGrid
    • Weekly Digest

    Integrations

    • API
    • Segment
    • Slack
    • Zapier
      • Salesforce
      • Intercom
    • Grow

    FAQ's

    • FAQ's

    Best Practices and Tips

    • Basics of NPS Before Sending Surveys
    • Sending your first surveys
    • Survey Template Suggestions
    • Tips for Creating Tags
    • Tips for Handling Feedback
    • Deliverability Settings
    • When to create more than one campaign

    Campaign Settings

    • Choosing a Contact Source
    • Choosing an Email Template
    • Contact List Selection
    • Send Time Options
    • Recurring Options
    • Additional Options
    • Survey Statuses
    • Edit campaign name
    • Ending a campaign
    • Send more surveys in a CSV campaign

    Campaign Dashboards

    • Dashboard Overview
    • Filter by contact attributes
    • Organization Dashboard
    • Export campaign data

    Contacts and Lists

    • Contact Attributes
    • Uploading contacts by CSV
    • Adding contacts to an existing list
    • Viewing a contact's profile
    • Bounced or unsubscribed contacts
    • Unsubscribe a contact

    Email Templates

    • Email and Thank You pages
    • Available languages
    • Employee (eNPS) templates

    Handling Feedback

    • Follow-up Actions
    • Delete feedback
    • Common Replies
    • Hot keys for following-up

    Tags and Trends

    • Creating and applying tags
    • Trend Analysis
    • Tag Management

    Account Settings

    • Invite Members
    • Billing History
    • Deliverability Settings
    • Cancelling your account
    • Setting your timezone
    • Survey Throttle
    • Current User of SendGrid
    • Weekly Digest

    Integrations

    • API
    • Segment
    • Slack
    • Zapier
      • Salesforce
      • Intercom
    • Grow

    FAQ's

    • FAQ's

    API Documentation

    • Introduction
    • Authentication
    • Error Codes
    • Data Policy

    Contacts

    • post
      Survey a contact
    • post
      Update a Contact
    • post
      Unsubscribe a contact
    • get
      Get contact
    • get
      Get contact by id
    • post
      Remove a contact

    Feedback

    • get
      Get feedback
    • get
      Get feedback by id
    • delete
      Delete feedback
    • put
      Close feedback
    • post
      Reply to feedback
    • get
      Forward feedback
    • post
      Tag feedback
    • post
      Create feedback

    Contact Lists

    • get
      Get contact lists

    Metrics

    • get
      Get metrics
    • get
      Get metrics by id

    Common Replies

    • get
      Get common replies
    • post
      Create a common reply
    • delete
      Delete a common reply

    Webhooks

    • post
      Webhooks
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